Kindly note that, anyone who paid tuition and graduation fees without specifying their registration number and name to urgently contact finance with their receipt/slip not later than 9.00am 6th Dec 2019 else they miss on the final graduation list.
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Kisii University 2018 KUCCPS Admission Letters.Click the link below to download
Download Kisii University Digital APP for mobile phones to access University services from your phone. Click this link to Download the App https://admission.kisiiuniversity.ac.ke/KSUDigitApp.apk
KISII UNIVERSITY SERVICE DELIVERY CHARTER
The Purpose of our service charter
At Kisii University, we are constantly striving to improve our service levels and to foster closer relationships with all our customers wherever they are.
This service charter is an expression and manifestation of our commitment to improving our service and ways of communicating with our customers.
This service charter sets out the standard that customers can expect from us, explains how they can obtain information and how to let us know if they have concerns and offer us advice on how they can help us serve them better.
The hallmark of this service charter is our promise to provide consistent professional and high-quality service.
Expected Outcomes
• Our clients will be treated with courtesy and consideration and our staff will be helpful at all times.
• Customer questions and needs will be attended to promptly.
• Staff at Kisii University will exercise the utmost integrity in providing services to our clients.
• Any information that may adversely affect our clients will not be disclosed without their consent, except where we are under legal obligation to disclose.
• Our service commitment includes and applies to everything we do or undertake to perform, whether it is our letters, documentation, communication, undertakings, disclosures or other services provided by our own people, agents, brokers, intermediaries, licensees and contractors.
Service Delivery Principles
• The University is committed to adhere to ethical and equitable service provision without any form of discrimination.
• The University staff shall uphold transparency and accountability at all times.
What we expect from our clients:
• Apply the same standards of behavior towards our staff and other customers as you expect from us.
• Timely feedback on the level of satisfaction.
• Timely feedback on what and how we can improve our services.
To access the student portal > Go to http://portal.kisiiuniversity.ac.ke > Create Account > Go to http://ecampus.kisiiuniversity.ac.ke/studentmails and get student mail. > Login to gmail with email given above > Activate the portal link and log in to get access to your account.
All students are kindly required to register their Units online through the Student Portal. Please follow this self-service guide which shows the steps on how to register for your units online.
Click the link below to get an official Student Email...
Kisii University Flagship Project
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